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Medical Plan Options

How do I find a medical provider that participates in the Hertz network?

To see a list of network providers in your area, visit myuhc.com. You can also call UHC at 1-800-440-5276. All four plans are in the Choice Plus network.

What are my medical plan options?

You have four medical plan options:

  • Plan A – a PPO with a copay for doctor’s visits; only offers in-network coverage
  • Consumer Health Account Plan 1 (CHA1) – a Consumer Driven Health Plan with a company-funded Health Reimbursement Account
  • Consumer Health Account Plan 2 (CHA2) – a Consumer Driven Health Plan with a company-funded Health Reimbursement Account
  • Economy Plan* – only offers in-network coverage

*The Economy Plan is not available to employees residing in the state of MA.

For more information about the 2018-2019 medical plans and to see a comparison chart, click here. For help choosing a medical plan, log in to the enrollment tool and use MyChoice. You can also call a Hertz Benefits Specialist at 1-800-654-3373 (press "3"). They're available from 8:00 a.m. to 8:00 p.m. ET (7:00 a.m. to 7:00 p.m. CT), Monday through Friday.

Is there a tool to help me choose a medical plan?

Yes, click here to log in and use the MyChoice tool. You’ll answer a series of questions and the tool recommends benefits–including a medical plan–just for you and your situation. You can also call a Hertz Benefits Specialist at 1-800-654-3373 (press "3"). They're available from 8:00 a.m. to 8:00 p.m. ET (7:00 a.m. to 7:00 p.m. CT), Monday through Friday.

Will I receive a new medical plan ID card?

Yes. You’ll receive a member ID card for your medical plan and pharmacy benefits.

What if I don't get my ID card before I need to use my benefits?

You can register on the UMR website and print an ID card.

Will I receive a pharmacy ID card?

You’ll use your medical ID card as your pharmacy card. 

What is a prescription drug formulary?

A formulary:

  • Outlines the most commonly prescribed medications from your plan’s complete pharmacy benefit coverage list
  • Identifies the drugs available for certain conditions and organizes them into cost levels, also known as tiers
  • Includes other programs, such as prior authorization and step therapy and exclusions, which may affect how medications are covered

To learn if your medication is covered, check the formulary on the OptumRx app or at OptumRx.com.

Where can I find a copy of the formulary?

You can review the formulary on the OptumRx app or at OptumRx.com.

My drug has a generic equivalent. Will I pay more if I prefer the brand?

Generic medications have the best value and the plan encourages generic use with a lower copay amount. If you choose a brand over the generic equivalent, you'll pay more (if coverage is provided for that brand).

Do I need a 90-day prescription for all my medications?

No. This program only applies to certain maintenance medications taken on an ongoing basis. Excluded are medications that are taken for a short period of time (like antibiotics), controlled substances, or medications included in the Specialty Pharmacy Program.

How will I know if I’m eligible for the Specialty Pharmacy Program?

You’ll be contacted directly if you’re eligible for the Specialty Pharmacy Program.

Do I have to pay a surcharge when I go to the ER?

Yes. There is a $200 copay. If you are admitted to the hospital the copay is waived. However, the deductible and coinsurance still apply, even if the $200 copay is waived.