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HealthAdvocate provides help to you, as well as your spouse, dependents, parents, and even your spouse's parents when you need it. 

HealthAdvocate is an independent company made up of health care professionals, such as nurses, doctors, and psychologists, who have expertise in the health care and health insurance fields, and knowledge of our benefit plans. They'll use that expertise to provide you and your family with confidential personal support when you experience a health care or health insurance related issue. And best of all, you work with the same Personal HealthAdvocate throughout the process.

You are automatically eligible to use HealthAdvocate, regardless of whether you have enrolled in a Hertz medical plan. There is no cost to you for using this service.

HealthAdvocate can assist you with:

  • Understanding your benefits.
  • Talking with an insurance company or claims administrator to get approvals for needed services.
  • Scheduling appointments with providers, including hard-to-reach specialists, or to arrange for specialized treatments and tests.
  • Figuring out insurance claims and/or billing issues.
  • Working through a medical issue regarding your parent or your spouse's parent.
  • Transferring medical records, x-rays, or lab results.
  • Solving a prescription drug issue.

You can contact HealthAdvocate online or by calling (866) 695-8622.