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Benefits Contacts

Benefits Questions

AskHR is available from 9:00 a.m. to 6:30 p.m. ET (8:00 a.m. to 5:30 p.m. CT), Monday through Friday. Hertz Benefits Specialists are available from 8:00 a.m. to 8:00 p.m. ET (7:00 a.m. to 7:00 p.m. CT), Monday through Friday. Press “3” to speak to a Hertz Benefits Specialist.

AskHR
1-800-654-3373
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MyQHealth Care Coordinators

Contact for medical, pharmacy, and other benefits questions or issues. Care Coordinators are available Monday through Friday, from 8:30 a.m. to 10:00 p.m. ET (7:30 a.m. to 9:00 p.m. CT) for all your wellbeing needs. You can also access your medical plan, HRA, and FSA account information on the website. 

MyQHealth Care Coordinators
1-877-674-3045
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Choosing Benefits Plans

Use the MyChoice tool through the enrollment tool here on HertzBenefits.com. It can help you choose a plan that makes the most sense for you medically and financially.

Medical Coverage

Make the most of your medical plan coverage. Review your claims, check your HRA and/or FSA balances, find network providers, estimate your treatment costs, and get other valuable health information. 

UMR
1-800-440-5276
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Medical Coverage - Hawaii

Review your claims, find medical providers, estimate treatment costs, email your doctor’s office, view lab results, schedule routine appointments, refill prescriptions, and more through Kaiser's website. And download the Kaiser Permanente app for access on the go.

Kaiser Permanente
1-800-966-5955
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Prescription Drugs

Compare prices for prescriptions, track prescription history, refill mail-order prescriptions, and learn more about your medications.

OptumRX
1-855-871-6277
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Teladoc

Talk to a doctor anytime, day or night, and from anywhere, on your mobile phone, tablet, or computer.

Teladoc
1-800-Teladoc (1-800-835-2362)
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Dental Coverage

Find in-network dental providers, learn exactly what’s covered, and estimate your costs for care.

Cigna
1 (800) 244-6224
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Dental Coverage - Hawaii

Find in-network dental providers, learn exactly what’s covered, and estimate your costs for care with Hawaii Dental Services.

Hawaii Dental Service
1-800-232-2533
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Vision Coverage

Find network vision providers and plan details, and review your claims.

EyeMed
1-866-723-0513
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Life Insurance

Contact Aetna for information about employee life insurance, dependent life insurance, and claims.

Aetna Life
1-800-523-5065
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Accidental Death & Dismemberment (AD&D)

Contact Arch for information about AD&D benefits and claims.

Arch Insurance
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Short-Term Disability, Long-Term Disability, and Paid Parental Leave

Contact MetLife for information about Short-Term and Long-Term Disability coverage and Paid Parental Leave.

MetLife
1-800-654-3373 and press "2"
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Critical Illness, Accident, and Hospital Indemnity Coverage

Contact Allstate Benefits for information about Critical Illness, Accident, and Hospital Indemnity Coverage.

Allstate Benefits
1-800-521-3535
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Group Legal Plan

Search for in-network plan attorneys and learn more about the legal plan offerings.

Hyatt Legal
1-800-821-6400
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401(k) Plan

Select your investment options and manage your account.

Conduent
1-800-431-4015
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Employee Discounts and Deals

Access employee discounts and deals.

BenefitHub
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Financial Engines

Reach out to Financial Engines to help you plan for retirement.

Financial Engines
1-844-861-6746
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